Refund Policy
Thank you for choosing our digi web apps Mobile App Development Services. This Refund Policy outlines the terms and conditions regarding payments, cancellations, and refunds for our services.
Project-Based Services
Mobile app development projects are customized according to each client’s requirements. Due to the nature of digital services, refunds are subject to the conditions outlined below.
Advance Payments
- Advance payments made before the start of a project are generally non-refundable once project planning, research, design, or development work has commenced.
- Any costs incurred for third-party services, software licenses, APIs, hosting, or domain registrations are non-refundable.
Cancellation Policy
Before Project Start
If a project is canceled before any work has begun, a partial or full refund may be issued at our discretion, minus any administrative or processing fees.
After Project Start
If a project is canceled after work has commenced, the client will be responsible for payment for all completed work, hours spent, and expenses incurred up to the cancellation date.
Milestone Payments
For projects completed in stages or milestones:
- Payments made for completed milestones are non-refundable.
- Future unpaid milestones may be canceled without additional charges.
Delays Caused by the Client
Refunds will not be provided for project delays resulting from:
- Failure to provide required information or content.
- Delayed approvals or feedback.
- Changes in project scope after development has started.
Service Dissatisfaction
If you are dissatisfied with our services, we encourage you to contact us first. We will make reasonable efforts to address concerns, correct issues, and deliver the agreed-upon project requirements.
No Guarantee of App Store Approval
We cannot guarantee approval of any application submitted to app marketplaces such as:
- Apple App Store
- Google Play
Refunds will not be issued due to rejection by app stores when the application complies with the approved project scope.
Maintenance and Support Services
Fees paid for maintenance plans, support subscriptions, consulting, or completed technical services are non-refundable unless otherwise stated in a written agreement.
Chargebacks
Clients agree to contact us before initiating a chargeback or payment dispute. We will work in good faith to resolve billing concerns promptly.
Policy Changes
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Refund Policy, please contact our Email : info@digiwebapps.online support team through our website, email, or customer service channels.
By purchasing our services, you acknowledge and agree to this Refund Policy.